Delete your GoWorkout account

You can delete your GoWorkout account and everything in it at any time. Here is how, and exactly what happens to your data.

In the app

1. Open GoWorkout and go to Profile.
2. Tap the settings icon, then scroll to Account.
3. Tap Delete account and confirm. If you sign in with a password, you will be asked for it.

Your account is deleted straight away. It cannot be undone.

Without the app

If you no longer have the app, email hello@goworkout.in from the email address on your account, or tell us the phone number you signed in with, with the subject "Delete my account". We will confirm that the account is yours before deleting anything, and reply once it is done.

What is deleted

• Your account and sign-in details, including the phone number held by our sign-in provider.
• Your profile: body measurements, goals, experience, schedule, equipment, lifestyle and diet answers, and any injuries or medical conditions you told us about.
• Your workout plans, logged sessions and sets, progress and weight history.
• Your progress photos.
• Your conversations with the AI coach.

What is kept, and for how long

• Database backups. We keep backups for up to 30 days so we can recover from failures. Your deleted data can remain in a backup until it ages out, at most 30 days after deletion. Backups are private and are only used to restore the service.
• Crash reports and usage analytics collected by the providers named in our privacy policy are kept on their own schedule. They do not include your profile, health answers or photos.

Nothing else is kept.

Questions

Write to hello@goworkout.in. Our full privacy policy explains what the app collects and why.